Standard shipping for apparel orders is $5.95.
We offer free standard shipping inside the U.S. on apparel orders over $49.
We also ship to Canada and US Military bases in America, Pacific, and Europe. Our shipping to these bases is a flat fee of $9.99
Shipping for stickers is $2.59.
Shipping for non-apparel items like mugs, glasses and home decor is $9.95. Non-apparel items do not qualify for free shipping offers unless explicitly mentioned in promo.
Sorry, at this time we do not offer shipping outside the USA and Canada.
When will I get my order?
Printing and shipping usually take 3-7 days after depending on your location and time of year. You can expect a slightly longer delay for orders during holidays such as Christmas and Father's Day.
Where will my order ship from?
Yinzylvania leverages a "print on demand" model, shipping through US based vendors across the country.
All orders are automatically routed to the best-suited print facility closest to the delivery destination or with the best available inventory. This allows us to reduce shipping times, and insuring the 'greenest' possible experience.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at firstname.lastname@example.org with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at email@example.com.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at firstname.lastname@example.org within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
My order is lost in the mail.
If the order tracking is marked as “delivered” but cannot be located. Please contact your neighbors or others in the home to insure that the item was not delivered to the wrong address or misplaced within the home. If after 3 business days following the "delivered" status your item is not located, please contact Yinzylvania customer service at email@example.com and we will issue a 50% discount toward a replacement order.
If the order tracking is not showing updates, contact us and we will request updates from UPS. If there are still no updates for 7 days, we will send a replacement free of charge if our team or the postal carrier is at fault. However, If you provided the wrong address, we will issue you a store credit for the amount of the product only and you will need to place a new order and pay for shipping again.
What’s your return policy?
We want you to be thrilled with your purchase.
If you received the wrong item or your product was broken or defective in any way, please contact us at firstname.lastname@example.org with photos of the problem so we can rectify the situation. We will gladly refund the product price, providing merchandise is returned in its original packaging and tags within 30 days from purchase date.
If you have any questions or concerns, or are unhappy with your order for any reason, please contact us at email@example.com.
Personalized products are non-returnable and non-refundable.